Returns Policy
Thank you for visiting ETA Webstore
We value your custom and though we hope you will never have cause to return any goods purchased through us or withdraw from any service purchased through us we want to you be able to shop at ETA Webstore with confidence so please take a look at the following:
Our Returns Policy
Goods
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 21 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. The consumer will bear the cost of returning goods.
Digital
Unless otherwise specified, CDs, DVDs, games, E-Book downloads, software downloads, and other digital purchases from the store are not returnable after purchase.
Clothing
Some items such as undergarments are non returnable and non refundable.
Services/Publishing Packages
You have the right to withdraw from/cancel any service purchased from us within 14 days. To offset our costs we reserve our right to deduct an administrative fee of £50.00 from the purchase price.
The ETA Webstore Sales Team